In an ideal world, your customers would communicate with you only during business hours. They would peruse your website before calling you about anything, and place online orders – which you’d gleefully fill while enjoying your morning coffee. You’d never get a crabby email clearly demanding customer support, and youRead More
You come into the office and have 30 emails waiting. Keeping your head above water is difficult, as it seems like the minute you answer one, you’ve got a dozen more waiting in its place. You attempt to clean your inbox every evening, only to arrive at the office with it filledRead More
I have a question for you: How do you rate yourself as a leader? In asking this question of people at leadership seminars through the years, I’ve found that most leaders rank their leadership style as at least an 8 on a scale of 10. Seldom do they give themselvesRead More
What’s your resolution for 2012? Want to improve your time management skills? Looking for ways to create more effective communication between colleagues? Or do you want to be known for producing professional results under aggressive deadlines to give your career more momentum? If you answered “all of the above” thenRead More
I’ve never been good at to-do lists. For me, a to-do list is more a theoretical approach than an actual tool. No matter how many times I’ve tried to put a daily to-do list into practice, it never becomes routine. They’re too easy to ignore. They nag me only justRead More
I quit my job in 2011 to build my own business. I was in for a bumpy ride – and I knew it. In an effort to obtain results at any cost, l adopted work habits that stressed me out and impacted my productivity. Thankfully, I have pruned every oneRead More
If you’re like me, you meet someone and talk business, then you take their business card before you leave. “Hey, give me your card! We should have coffee sometime!” You exchange cards and go on about your way. Think about the next time you call that person. Oh, wait! IfRead More
For the lucky ones, it’s only a matter of days whereas for others, it may take years to figure out how to get a job. Being unemployed is a crushing experience — something nearly everyone experiences at some point in their lives. People may think they’re doing enough to aid theirRead More