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Are You Making These Remote Workforce Management Mistakes?

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Managing a remote workforce is no easy task. Those heading up remote teams must make sure that their clients and customers are satisfied, as well as looking after a team of staff who rarely set foot into a central office, and spend most of their working day on the road. With so many balls in the air, it’s natural that there are going to be some mistakes on the way. Here are some of the most common mistakes that managers make when they’re in charge of a remote workforce – and how to avoid them.

Neglecting to build a rapport

Some managers get into the mindset that they don’t need to build working relationships with their staff, because they’ll be on the road most of the time, rather than in a central office. But this can lead to further issues – staff who spend their days travelling can feel alienated, and if there’s a problem, they might hide it rather than telling their superiors. It’s vital to build a rapport with staff, even if you barely see them face-to-face. Check in with them daily, praise them for their successes (no matter how small), and try to schedule in regular meetings to give them a chance to raise any issues or discuss potential problems.

Using the wrong tools (or no tools at all)

We’re lucky to live in such a technologically-advanced era, and there are a multitude of tools and resources out there to help manage remote workforces, whether it’s a cloud-based file-sharing system, a time and attendance solution or a messaging app that helps keep managers in touch with staff. Make sure you’re leveraging these tools to your advantage – simple pieces of software or apps can transform a tricky working situation into something altogether more manageable.

Not measuring progress

Even though staff are out there on their own, they still need performance targets and goals to help them move forwards and progress. Some remote workforce managers don’t feel the need to set their staff goals or measure their progress – but this can lead to employees becoming disengaged at work. Arrange a meeting with your remote workers and agree on a set of metrics you can measure over the long-term. This will keep your remote staff on track and give them plenty to aim for.

Not logging all processes

Make sure your staff are logging every process into a centralised system. This provides an extra layer of accountability for your remote workers, and can help you keep track of their movements and activity when they’re on-the-go. This is also a useful system if a member of staff were to fall ill mid-shift, or find themselves stuck in traffic – if their activity is logged, stand-in staff can see exactly where they’re up to and what is still left to be done.

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7 Reasons to Ditch Multitasking

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We may have more than ever on our plates at work, and it can be tempting to try to knock several things out at the same time. And let’s be honest — sometimes that technique gets the job(s) done.

If multitasking has become a constant in your work day, however, you may want to read on. New research shows that multitasking not only doesn’t help us, it can do quite a bit to hurt.

Here are some of the most important reasons that multitasking is bad for you. A quick tip: Don’t try to do anything else while you read them. Click Here to Read Article …

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7 Tips to Stop Micromanaging

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Were you one of these people who listed “being a perfectionist” as one of your weaknesses in a job interview?

If yes, you’re probably already dealing with a common problem that stems from “perfectionism” and “need for control.”

Many managers, team leaders and bosses in general face it — being a maniacal micromanager.

If you’re still lost about whether or not this is one of your characteristics, consider this example: Click Here to Read Article …

5 Tips for Creating Trust at Work

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Trust is probably the most important aspect of creating a harmonious and efficient workforce.

If employees feel secure and trust you and your company, they will work to ensure it thrives.

There are two stages to success: creating trust and maintaining it.

These must be established through example, with the management setting a standard for honesty and transparency that should be emulated by every member of the workforce.

Here are some tips I’ve learned for building trust and keeping it as well as some red flags to keep an eye out for: Click Here to Read Article …

4 Reasons You Need an Accountant

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Despite what popular culture would have you believe, accountants aren’t just human calculators.

Maybe you think they’re simply trained to fill in a tax return for some poor, unorganized soul.

In reality, they are highly trained business and finance experts with a lot to offer your company or brand.

If you don’t already have one, here are four reasons why you should consider making this all-important hire. Click Here to Read Article …

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5 Reasons No One Wants to Join Your Meetings

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If we were on Family Feud and the category was Things People Complain About at Work, I would be willing to wager a hefty amount that Meetings would take the top spot.

Just the word “meeting” can get people’s blood boiling and quickly raise the tension in a room.

Originally meant to indicate a gathering of people with a common goal, meetings have taken on a connotation that suggests large amounts of wasted time and little productivity.

The thing is, meetings will never go away. We live in a world that is more connected than ever, and collaboration is a critical component of most successful business operations.

What can be particularly frightening is when you are personally responsible for planning and directing the meeting. No one wants to be that guy who causes people to groan when they get his meeting invites, so here are some common missteps. Avoid these and you’ll be nicknamed the Master of Meetings. Click Here to Read Article …

8 Common Project Management Myths

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Project management wasn’t always the first option for business grads, which led to few individuals well-versed in the profession.

This is probably why many myths and false assumptions exist about project management.

Lack of awareness is problematic because it can lead to faulty logic, poor decisions and heavy losses.

Here’s what you should know about project management that people many believe to be true but is, in reality, utterly false. Click Here to Read Article …

5 Ways to Improve Company Culture

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A lot of businesses have a hard time quantifying their company culture.

In the absence of a formal vision and a strategy to support it, culture usually devolves into variations on the “golden rule.”

Be nice.

Respect your co-workers.

Avoid gossip.

Or, as Michael Scott of NBC’s The Office eloquently puts it: Click Here to Read Article …

11 Tips for Better Brainstorming

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What’s the first recommendation you get when you ask for advice on creative thinking?
Brainstorm!

This technique has received so much attention over the years that we’ve forgotten all about its foundational principles.

Not all online guides and resources have it figured out.

Brainstorming is much more than launching an app and noting your thoughts away.

Alex Faickney Osborn defined precise tenets when he developed the brainstorming technique (Applied Imagination, 1953). Although the main principles were set decades ago, they are still very effective. There is no point in diverging too much. Click Here to Read Article …

Office Bullying Guide: 5 Tips for Managers

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It’s scary but true.

A recent report by a law firm has revealed one-third of employees have been bullied in the workplace.

The repercussions are huge.

While a third of those affected say they did nothing for fear of losing their job or hurting their career prospects, a large number of victims are remonstrating in ways that have financial impact on the business.

Either by taking paid leave due to stress; resigning and, effectively, walking away from the career you’ve both invested in; or in extreme cases, beginning legal proceedings in which you, the business owner, are held accountable.

Therefore, bullying strikes a moral and financial blow. Which means it is your responsibility as a small business owner to be vigilant. What should you do? Click Here to Read Article …

5 Ways to Engage Your Employees

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Failing to engage your employees is an unforgivable mistake.

Employees who are not engaged in the company can feel less important, and employees who feel less important don’t care as much about their jobs.

Creating the spirit of engagement in the work environment will strengthen many spokes in the company, from higher productivity to greater customer satisfaction.

Putting forth the effort will pay off exponentially, and it doesn’t have to be difficult to get the results you’re looking for. Click Here to Read Article …

What Successful Companies Do Differently

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What is your big organizational initiative right now?

Perhaps, you’re focused on increasing sales, decreasing production costs or streamlining internal processes.

Maybe you’re in the strategic planning process or in budget hell.

Successful companies have processes in place to continuously monitor the performance of every function of the business.

Resources are allocated to examine the status of finance, production, logistics, service, partnerships and even consumer perceptions of the brand or company.

However, many overlook the organizational L-word: Learning. Be honest, when was the last time you pulled your best and brightest people into the conference room to examine the way your company learns? Click Here to Read Article …

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