Displaying All Posts tagged with client conflict

7 Secrets to Dealing with Difficult Customers

Regardless of the industry we work in, most of us, at one point or another, have had experiences dealing with difficult customers or clients.

For me this means fielding countless emails and phone calls from customers with unreasonable requests and constantly handling complaints for things that are entirely out of my control.

Pair the frustration of these things with a client or customer who is rude or overly demanding, and that can be a recipe for disaster – but only if I let it reach that point.

Instead, I’ve learned to follow a few simple rules in order to keep my sanity intact and keep those I’m dealing with feeling heard and satisfied with the results. The following are 7 tips on how to deal with difficult customers. Click Here to Read Article …

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6 Tips for Dealing with Client Conflict

Client Conflict

If there’s one thing you can count on when it comes to client conflict, it’s this: Conflict happens. And while it probably won’t happen often, learning how to deal with and resolve conflicts is just a part of doing business.

Handling business disputes is a delicate art. Do it the right way, and you will prove to your client that you’re attentive, dedicated, and capable ─ all traits he or she should find desirable for a continued relationship. But handle it poorly, and the result could spell disaster for an important partnership. Click Here to Read Article …

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