Tag: customers
7 Secrets to Dealing with Difficult Customers
Regardless of the industry we work in, most of us, at one point or another, have had experiences dealing with difficult customers or clients. For me this means fielding countless emails and phone calls from customers with unreasonable requests and constantly handling complaints for things that are entirely out ofRead More
The Fight Club Guide to Creating a Cult-Like Customer Following
In a world of “free”, where many businesses want to race to the bottom in hopes of grabbing each and every customer that looks in the window, it’s far too common to see an overabundance of appeasement. The positive side of this is that you never ruffle any feathers or hurtRead More
Why Providing Value in Your Job is Important
One of the first things that they taught me at Blogging School was how to flog my blog erm, I mean, how to promote readership. There are many ways to get people to your site, but the not-so-secret way to get them to stay, and willingly come back, is toRead More